Shipping policy

We strive to get your Paper Shoot products to you as quickly and safely as possible. We partner with reliable carriers to ensure smooth delivery.

Every order is shipped from our logistic center, in the south of France, near Bordeaux.

PROCESSING TIME

• Standard orders: Processed within 1 business days. If you order before 2.30 PM on a business day, your order will ship the same day.

• Note: Orders are not processed or shipped on weekends or French public holidays.

DELIVERY TIME

• Standard shipping: delivers orders to most European countries in 2 to 4 business days. Some countries may require up to 5 or 7 business days.

• Express shipping: delivers orders within 1 to 3 business days. 

Details are available upon checkout when entering your address and selecting your shipping method.

Please note that delivery timeframes begin only once the carrier receives your order. 

WHERE WE SHIP & SHIPPING COSTS

We ship everywhere in the European French speaking countries and the DACH market. 

If you do not see your country upon checkout, feel free to email us at hello@papershoot.fr and we will see if we can arrange shipping for you!

Shipping costs are available upon checkout. Free shipping is available to most countries. 

CUSTOM & DUTIES

For orders within the European Union, no additional duties apply. 

TRACKING YOUR ORDER & DELIVERY ISSUES

Once your order ships, you will receive a confirmation email with a tracking link. 

If your package is delayed or appears lost, please contact us at hello@papershoot.eu. We will work with the carrier to resolve the issue as quickly as possible.

RETURNS

Need to return an item? Please visit our Returns Page.